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Accessibility Statement

Last Updated: April 22, 2026

Our Commitment

Crescent Health is committed to making our telehealth services usable for all patients, including individuals with disabilities. We actively work to improve the accessibility of our website and service experience.

Measures We Take

  • Using semantic HTML elements for proper document structure
  • Providing descriptive alt text for all meaningful images
  • Ensuring sufficient color contrast between text and backgrounds
  • Supporting keyboard navigation throughout the website
  • Using responsive design that adapts to different screen sizes and zoom levels
  • Using ARIA landmark roles where appropriate to aid screen reader navigation
  • Ensuring all links have descriptive, context-aware text

Known Limitations

While we strive for full accessibility, some third-party components embedded on this site (including the Calendly scheduling widget and the Doxy.me video platform) are provided by external vendors. We are not responsible for the accessibility compliance of those third-party tools, but we encourage users who encounter barriers to contact the vendors directly or reach out to us for alternative assistance.

Alternative Access to Services

If you are unable to use any feature of our website due to a disability, we are committed to providing equal access to our services through alternative means. Please contact us and we will work with you to accommodate your needs.

Feedback and Contact

We welcome feedback on the accessibility of the Crescent Health website. If you encounter accessibility barriers, please let us know:

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the U.S. Department of Health and Human Services Office for Civil Rights regarding Section 504 of the Rehabilitation Act and Section 1557 of the Affordable Care Act at hhs.gov/ocr/complaints.